I am Ryan Vernon, a dedicated and highly skilled cybersecurity professional with a strong foundation in information systems, risk management, and technical support. My academic journey began with an Associate degree in Information Systems Cybersecurity, completed in May 2023. Building on this, I am currently pursuing a Bachelor’s degree in the same field, which I expect to complete in December 2024. This robust academic background has complemented my extensive practical experience, equipping me with the knowledge and skills necessary to excel in the cybersecurity domain.
My career has been marked by a progressive journey through various roles that have honed my expertise in cybersecurity, IT management, and technical services. As a Security Engineer and IT Project Manager, I have led multiple projects aimed at enhancing organizational security postures. My work involved implementing cutting-edge security protocols and managing risk assessments. My proficiency in vulnerability assessment and risk management has been instrumental in identifying and mitigating potential threats, ensuring the protection of sensitive information.
In my roles as IT Manager and Technical Services Director, I have demonstrated exceptional leadership and team management skills. I successfully managed diverse teams, driving them towards achieving operational excellence and delivering high-quality technical support. My ability to troubleshoot and repair both hardware and software issues has been pivotal in maintaining seamless IT operations.
My technical acumen is extensive, encompassing network engineering, firewall management, information security practices, and executive support. I am proficient in a variety of tools and platforms, including G-Suite, Office/Microsoft 365, Salesforce, Dialpad, Jira, Slack, Monday.com, Sophos, MAC OS, Windows, Okta, Kaseya, Active Directory, and Microsoft Security Suite. My expertise in the software development lifecycle and agile development frameworks further enhances my capability to manage complex IT projects efficiently.
I hold certifications in Cisco IT Essentials, CompTIA A+, and CompTIA Security+, and I am recognized as an ISC2 Candidate. My commitment to continuous learning and professional development is unwavering, as evidenced by my current pursuit of an ITIL Foundations certification. This dedication to expanding my knowledge and staying abreast of industry best practices is a testament to my passion for cybersecurity.
My experience as a Family Room Specialist at Apple has also equipped me with exceptional customer service skills, allowing me to communicate complex technical concepts to non-technical stakeholders effectively. This role taught me the importance of clear communication and empathy in technical support, skills that have been invaluable throughout my career.
Overall, I am a versatile and results-oriented cybersecurity professional with a proven track record of enhancing IT infrastructure, securing digital assets, and leading teams to success. My combination of technical skills, certifications, and hands-on experience makes me a valuable asset to any organization seeking to bolster its cybersecurity defenses and IT operations.